Whistleblowing Platform.
Empower Change, Speak Up with CIIMAR Whistleblower
Your trusted channel for Ethical and Responsible Whistleblowing.
About
Find Out More About Whistleblowing
Whistleblowing is the act of reporting or disclosing information about illegal, unethical, or improper activities within an organization.
Rights and Duties.
ANONYMITY
The whistleblower has the right to choose to remain anonymous when making a report. This allows you to feel more secure and protected when exposing irregularities.
CONFIDENTIALITY
The whistleblower has the right to have his or her information and identity kept confidential during the reporting process. It is CIIMAR's duty to ensure that sensitive information is not disclosed to unauthorized third parties.
NON-RETALIATION
The whistleblower has the right to be protected against retaliation or reprisal for making a report. It is the organization's duty to ensure that the whistleblower does not suffer adverse consequences for acting in good faith.
FAIR AND IMPARTIAL TREATMENT
The whistleblower has the right to be treated fairly and impartially throughout the reporting process. This includes receiving a proper investigation, respecting your privacy and being informed of the progress of the report. It is the organization's duty to ensure fair and impartial treatment of all whistleblowers.
F.A.Q
Frequently Asked Questions
- What are the deadlines for getting a response?
Once the report has been submitted, the first response must be given within a maximum of 7 days to confirm receipt of the report. After that, the measures to be taken and their respective justifications must be announced within 3 months.
- What happens to my report after it is submitted?
After submitting the report, it will go through an analysis and investigation process, which may be accepted or rejected and, depending on the state, actions will be taken against the suspect.
- Who will have access to my report?
The person in charge of receiving and handling the report is anonymous, so there is no influence on decision-making.
- How can I track the status of my report?
You must access the “Follow the Report” option in the tab "Report" and insert the code that was generated when creating the report.
- I forgot/I lost the code generated to follow the report. What can I do?
We advise you to create a new report referring to the previous one already created.
- What is the difference between anonymity and confidentiality?
The confidential option allows the whistleblower to be identified via email. The anonymous option does not require any type of identification. In the first case, CIIMAR ensures the complete confidentiality of the complaint.
- If I choose the “anonymity” option, will no one know who I am?
From the moment you choose the option to create the report as anonymous, your identity will not be known. However, it may be necessary, depending on the reported situation, to know the identity of the whistleblower if this is imperative for the investigation.
- I found an error/bug in the system. Who do I contact?
To report problems on the platform, you must contact the IT team at CIIMAR through the Helpdesk system (https://helpdesk.ciimar.up.pt). To be able to maintain anonymity, you should create a ticket with the helpdesk email (helpdesk@ciimar.up.pt) and report what happens and when it happens.